Last updated May 2026
By accessing or using ScoreOrder (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you are using ScoreOrder on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, do not use the Service.
ScoreOrder is a membership management platform designed for community music organizations. The Service allows organizations (“Organizations”) to manage member rosters, track attendance, communicate with members, and organize concert seasons. Individual users (“Members”) may access a member portal to view their personal attendance records, report absences, and receive communications from their organization.
ScoreOrder is not an emergency communication system and should not be relied upon for urgent, medical, or safety-critical communications. Organizations are responsible for maintaining independent emergency procedures and records.
ScoreOrder does not offer public self-registration. Access is granted by invitation from an authorized Organization administrator.
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at hello@scoreorder.app if you become aware of any unauthorized use of your account.
You agree to provide accurate information when setting up your account and to keep that information current.
You must be at least 13 years of age to use the Service. The Service is not intended for children under 13. Organizations enrolling members under 18 are responsible for obtaining appropriate parental consent where required by applicable law.
Organizations are responsible for all activity that occurs under their account, including actions taken by administrators, section leaders, and members they invite.
Organizations are responsible for ensuring they have appropriate authorization to collect and store member information in ScoreOrder, including names, email addresses, pronouns, phone numbers, and emergency contacts.
Organizations should avoid storing unnecessary sensitive personal information in freeform fields or uploads, including medical records, government identification numbers, financial information, or other highly sensitive data not required for normal organizational operations.
Organizations are responsible for ensuring that communications sent through ScoreOrder comply with applicable laws, including CAN-SPAM and GDPR where applicable.
Organization administrators have the ability to invite, modify, and remove member accounts within their organization. ScoreOrder is not responsible for administrative decisions made by Organization administrators.
You agree not to use ScoreOrder to:
Your use of ScoreOrder is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
ScoreOrder may collect and store information that is considered sensitive under applicable law, including gender identity and pronouns. We treat this information with care and do not share it outside your organization without your consent.
Each Organization’s data is isolated from other Organizations. Members of one Organization cannot access data belonging to another Organization.
Organizations retain ownership of their organizational data. Organizations may export their member and attendance data at any time using the built-in export tools.
Upon request, we will delete an Organization’s data from our systems within 30 days. Individual members may request deletion of their personal data by contacting their Organization administrator or emailing hello@scoreorder.app.
Organizations are responsible for maintaining their own backups of critical records and communications. While we make reasonable efforts to preserve data integrity, ScoreOrder does not guarantee against data loss.
The Service, including its design, code, and content, is owned by ScoreOrder and protected by applicable intellectual property laws. These Terms do not grant you any right to use ScoreOrder’s name, logo, or branding.
You retain ownership of any content you upload to ScoreOrder, including announcements, resources, and member data. By uploading content, you grant ScoreOrder a limited license to store, process, and display that content as necessary to provide the Service.
If you provide feedback or suggestions about the Service, we may use that feedback without any obligation to you.
ScoreOrder is currently in beta. During the beta period:
The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
ScoreOrder does not warrant that the Service will be uninterrupted, error-free, or completely secure.
To the maximum extent permitted by applicable law, ScoreOrder shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of revenue, or loss of goodwill, arising out of or related to your use of the Service.
In no event shall ScoreOrder’s total liability to you exceed the amount you have paid to ScoreOrder in the twelve months preceding the claim, or one hundred dollars ($100), whichever is greater.
You agree to indemnify and hold harmless ScoreOrder and its operators from any claims, damages, or expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third party’s rights.
You may stop using the Service at any time. Organizations may request account deletion by emailing hello@scoreorder.app.
We reserve the right to suspend or terminate access to the Service at any time, including for violations of these Terms or to protect the integrity and security of the Service.
Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination to allow for export, after which it may be permanently deleted.
We may update these Terms from time to time. We will notify users of material changes by email or by posting a notice on the Service. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions.
Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Wake County, North Carolina, and you consent to the jurisdiction of such courts.
If you have questions about these Terms, please contact us at:
ScoreOrder
hello@scoreorder.app